Terms & Conditions
- The “Hold my Booking” option is available through the digital channels of AEGEAN and Olympic Air.
- It is offered only for flights operated by AEGEAN and Olympic Air.
- AEGEAN reserves the right to decide which flights are eligible for the “Hold my Booking” option.
- Passengers cannot put a booking on hold if special offers apply, if the booking criteria include eVoucher/discount codes or for award flights.
- Passengers are able to use the “Hold my Booking” option for domestic flights up to 7 days before departure and for international flights up to 10 days before departure.
- Holding fees apply per passenger, are non-refundable and come to:
- For Light Fare Family: 5 EUR for domestic flights / 8 EUR for international flights
- For Flex Fare Family: 3 EUR for domestic flights / 6 EUR for international flights
- If a booking consists of ComfortFlex or Business fares only, the Hold my booking service is free of charge.
- AEGEAN reserves the right to adjust the amount of holding fees at any time without prior notice.
- The holding period is 14 days (336 hours) for domestic flights and 20 days (480 hours) for international flights. This period begins from the moment the holding fee is paid at the local time of the departure city.
- The promo sales period is at 05MAR-04APR and the travel period is at 26APR-30SEP. In case of a round trip ticket, both segments should be within the promo travel period in order the time limit of 14 days for domestic flights and 20 days for international flights to be applied.
- Changes to passenger details or travel dates cannot be made once the booking is placed on hold.
- Other non-air services (e.g. seat selection, hotel booking, car rental, travel insurance etc.) cannot be put on hold. Once passengers confirm their reservation, they may then add supplementary services to their trip through “My booking”.
- If the reservation is not confirmed and the passenger does not proceed to payment within the holding period, the booking will be released and the holding fee will not be refunded.
- AEGEAN reserves the right to change these terms and conditions at any time without prior notice.
Aplicația Aegean
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