Terms and Conditions for Participation in the Campaign

The terms and conditions for this promotional campaign have been filed with Athens-based notary public Haralambos Fotopoulos, and Terms of Use Filing Act no 1344/30.7.2020 was prepared. Any participant in the Campaign or any third party may obtain an exact copy of this act at their own expense. 


1. Campaign Object The company with the corporate name "AEGEAN AIRLINES”, with registered offices at 31 Viltanioti St., Kifissia, Attica, (hereinafter the "Organiser"), is sponsoring the promotional campaign titled "FOLLOW YOUR BAG” (hereinafter the “Campaign”).  To run and publicise the Campaign, the Organiser has chosen “Ogilvy S.A.”, which operates in the advertising sector (hereinafter “OGILVY”) with registered offices at 11A Imathias St., GR-15344, and Tax Registration No. 094188587 – Tax Office: Athens Tax Office for Large Companies (FAE) (hereinafter “Associate”) and ATCOM Internet and Multimedia S.A., with registered offices at 95 Aristotelous St., Acharnes. 13674.

The Campaign is being run via the website https://en.aegeanair.com/plan/offers-competitions/follow-your-bag/ it will start on Friday 31.7.2020 at 14:00 (EET) and end on Wednesday 19.8.2020 at 14:00 (EET). Specifically, the Organiser, with promotional material posted on aegeanair.com and a promotional campaign run on advertising media, will invite users to visit the site https://en.aegeanair.com/plan/offers-competitions/follow-your-bag/, which has already been set up specifically for the purpose of the campaign and asks users to select which objects they would place in their suitcase to go on holiday.


To be eligible to take part in the Campaign, users must fill in their personal data on the above website and consent to the Terms and Conditions for Participation in the Campaign. The personal data to be included are the following:

Title, Forename, Surname, Email, Nationality, City, County, Preferred airport (optional), Date of birth, Consent to receive informational and promotional material (optional). In all events, it is notified that failure to accept the Terms and Conditions for Participation automatically means the participation is not registered.


Once the above data have been filled in, the user begins to play the Campaign’s Game/quiz. Users must answer 9 questions related to the objects they would place in their suitcase to go on holiday, selecting amongst 3 responses/photos for each question. Users can take part in the Campaign with the same email address only once. By selecting a response to each question, users are taken to the next question until all 9 questions of the Campaign have been answered. Once all 9 questions have been answered, the result/destination is revealed along with the travel profile matching the user, depending on the responses provided. Additionally, a promotional code is shown so users can travel at a reduced price on their next flight. The discount rate (%) that appears each time is determined randomly by the system and has nothing to do with the responses to the questions, the destination or the travel profile that is obtained for each user.

Entry registration

After the entry has been successfully registered, users automatically receive a confirmation email from the Organiser at the email address provided in the Campaign entry form. The confirmation email includes the result of the destination and traveller profile corresponding to the objects placed in the participant’s suitcase. Additionally, the email includes the promotional code and terms of use for a future booking.


The Organiser bears no responsibility nor assumes any obligation with regards to securing or facilitating access to internet sites or for providing the relevant facilities to any interested party with respect to their participation in the Campaign. Access to the Campaign is only permitted under the operating terms and conditions for the applicable server and the technical and other conditions and specifications for the Contest. The Organiser considers that each participant is the holder of and has exclusive control over the personal data provided. The Organiser shall not be liable for any charges to the participants/users arising from the aforementioned grounds.


2. Eligibility

Individuals falling into the following categories are excluded from the Campaign:

(a) Anyone under the age of 18; 

(b) Anyone who has not expressly agreed to these terms and conditions of use;

(c) Employees of the Organiser and its subsidiary OLYMPIC AIR; 

(d) Employees of companies which in any way participate in setting up and running the Campaign, including but not limited to OGILVY, ATCOM, etc. who are involved in setting up and running the Campaign;

(e) Employees of companies affiliated with the Organiser and affiliated with the companies referred to in Article 2(d);

(f) First- and second-degree relatives of the employees referred to in paragraphs (c), (d) and (e) above and the spouses of said employees.


The Organiser is not liable to any person for any misuse of this service. The Organiser reserves the right (but is not required) to exclude from the Campaign, at any stage thereof, persons who, in its view, may have used (or attempted to use) illicit means regarding their participation or who breach any of the terms of this article. 


“Illicit means" shall mean, inter alia, cooperation with other persons, use of devices, arrays, computers and/or software to facilitate automated or multiple participations without human intervention, etc.  In all events, the Organiser may use any lawful means to exclude any user/visitor/participant from the Campaign.

Participation in this Campaign is conditional upon access of the participants to the Internet using their own technical means. It shall be voluntary and requires prior agreement of the participants with the terms and conditions of the Campaign.

Each participant may take part with their own email address only once. Participation means any valid submission of the entry form as outlined in paragraph 1 above. 


3. Gifts

Those taking part in the Campaign shall receive a promotional code as a gift to be used when making a future booking.


3.1. Regarding gifts Terms and conditions relating to gift promotional code

The promotional code is subject to the following terms and conditions:


  • The promotional code may be used for direct flights or connecting flights to/from Greece to all international destinations for a one-way or round-trip flight operated by the AEGEAN and Olympic Air network.
  • It applies to bookings that will take place on aegeanair.com, olympicair.com and the AEGEAN app from 31.7.2020 up until 19.8.2020, for flights that will take place from 1.9.2020 up until 31.10.2020.
  • The discount can only be applied through the use of the promotional code provided the offer recipient enters the promotional code in the specified field “Promotional code” which appears on the booking form.
  • It is not possible to apply the promotional code when making a booking from the Low Fare Calendar.
  • In the event of a ticket change, there will be a charge depending on the fare category.
  • In the event of a cancellation, regulations related to each fare category shall apply.
  • Only one promotional code can be used per booking.
  • The discount applies to the fare and not the total ticket price.
  • The discount rate associated with each promotional code for each user is determined randomly by the system and may be 25%, 30% or 35%.


Any further information and/or details of the prizes and their terms of use shall be notified by the Organiser posting on its official communication channels. Both the prizes and their terms of use may be modified at the sole discretion of the Organiser

4. Campaign start/end dates – Duration

The campaign shall start Friday 31.7.2020 at 14:00 (EET) and end on Wednesday 19.8.2020 at 14:00 (EET).


The Organiser’s computers constitute the Campaign’s official timing instrument determining the Start Time, End Time and the time of active sending of an entry or apparent receipt of a Campaign entry by the application. It is expressly stated that after the announced end date of the aforesaid Campaign, as publicised in the terms and conditions of use on the Organiser’s webpage, no entry will be accepted by, or be binding upon, the Organiser in relation to whether the entry was submitted in good time or not.


5. Change of terms and conditions of use


The Organiser reserves the right to amend these terms and conditions at its discretion, informing visitors/users about any amendments and changes through the Campaign website, https://en.aegeanair.com/plan/offers-competitions/follow-your-bag/



6. Express Declaration – Consent – Acceptance by Participants

All participants in the Campaign hereby fully and unreservedly accept these terms and conditions of use. Persons who do not accept the terms and conditions of use should not participate in the Campaign. Furthermore, all participants explicitly and unreservedly acknowledge, state and accept that:

(a) The personal data provided in the context of this Campaign may not belong to any third party, whether a natural or legal person, but only to themselves; 

(b) They do not infringe personal data or privacy rights of any third party;

(c) They do not infringe intellectual property rights of any third party.




7. Publicity


The terms and conditions of participation in the Campaign have been placed on file with the Athens-based notary public Haralambos Fotopoulos, and posted to the Campaign website at https://en.aegeanair.com/plan/offers-competitions/follow-your-bag/


Any participant in the Campaign or any third party may obtain an exact copy of this act at their own expense.

8. Withdrawal of Notice – Amendment of Terms – Liability

The Organiser shall be entitled to withdraw the Campaign notice in whole or in part or amend these terms (including but not limited to the duration of the Campaign). The Organiser shall bear no liability under any circumstances for any direct or indirect losses, expenses or costs which may arise from any interruption, malfunction, delay or any other reason with regard to the Campaign.

Moreover, the Organiser shall bear no liability, whether criminal or civil, to any participant or third party for any accident which may occur and/or loss and/or physical or material harm suffered by them relating directly or indirectly to their participation in the Campaign or on any other ground.
It is expressly understood that, after the conclusion of this Campaign or after the new date that may be set following any postponement or change in the duration of the Campaign, entries shall no longer be accepted and any entries submitted shall automatically be considered null and void and shall not be binding on the Organiser and/or any other third party. In that case, by participating in this Campaign, participants irrevocably accept that they do not acquire any right or claim against the Organiser nor do they become entitled to demand continuation of the Campaign that has ended or any further compensation.

9. Trademarks – Intellectual Property

Participants shall neither have nor acquire any rights whatsoever in respect of the trademarks, names, marks, logos and other insignia of the Organiser, OGILVY ONE or ATCOM.


10. Applicable Law – Jurisdiction

These terms and conditions and all types of contractual and non-contractual relations arising as a result of their implementation shall be governed by Greek law for all participants. Any dispute related to the Campaign that may arise in the future falls under the exclusive jurisdiction of the Courts of Athens, even with respect to non-residents of Greece. By participating in this promotional campaign participants state that they have gained thorough knowledge of all Comprehensive Terms of the Programme and that they unconditionally accept such Terms in their entirety.


Participants state that they have gained thorough knowledge of all Comprehensive Terms and Conditions of the Campaign and that they unconditionally accept them in their entirety. Each participant states that he/she holds no claims either current or future, against the Organiser, OGILVY and ATCOM, or its executives, employees or performance agents with respect to the running of this promotional campaign, the implementation of its terms or any other cause relating directly or indirectly to the promotional campaign. Each participant explicitly consents and agrees to the simultaneous assignment and full and final transfer to the Organiser, OGILVY ONE and ATCOM, free of charge, of any and all intellectual property rights or related rights over the visual material described above. The latter shall be entitled to exploit such visual material in any manner for the creation of on- and off-line advertisements, for the internet and/or for the press or television. For any information regarding the Campaign, participants may send an e-mail to contest@aegeanair.com



The company AEGEAN AIRLINES S.A., whose registered offices are at 31 Viltanioti St., Kifissia, Attica, (hereinafter the “Company”) is the data controller for your personal data in the context of your participation in the promotional campaign titled “FOLLOW YOUR BAG”. Since it is our strategic aim to ensure that participant data enjoy maximum protection, we feel obliged to inform you both about our practices, and the choices and the rights you have. 

I. What personal data do we collect?

To participate in the contest, our company collects and processes the personal data you have provided on the Campaign entry form, namely: Title, Forename, Surname, Email, Nationality, City, County, Preferred airport (optional), Date of birth, Consent to receive informational and promotional material (optional).

II. For what purposes are personal data collected and processed?

We collect and process your personal data solely and exclusively to enable you to participate in the Campaign, to identify you, make announcements and contact you to provide you with the promotional code.


III. Who is your personal data disclosed and/or sent to?

Our Company may transfer, disclose, or grant access to your personal data to companies operating in its name and on its behalf in order to help it achieve its purposes.

VI. How do we protect your personal data?

To ensure that the personal data collected is used properly and kept safe, and to prevent unauthorised or accidental access, processing, deletion, corruption or other use thereof, the Company implements various internal policies and takes all necessary organisational, technical, physical, electronic and procedural security measures and applies technological standards in accordance with the applicable laws and regulations.


VII. How long will we retain your personal data for? 

We retain your personal data for as long as necessary in the context of completing the contest and in all events for a period not exceeding 3 months after the end of the contest, namely until 19.11.2020, and/or for purposes for which you have given us your consent. After that date, the data is removed from our files and system, in compliance with our company policy and provided that retention is no longer required to meet the purposes outlined above or to meet business, tax or accounting requirements or to defend our rights before any competent court or any other authority.



VIII. What are your rights?

You are entitled to request and receive access to, update, and obtain a copy of your personal data which we collect and process. If you want a copy of all or part of your personal data please contact us at the company’s contact details set out in the relevant section hereof “IX. How can you contact us?» 

Moreover, we would like to inform you that you have the right to ask for your personal data to be erased if (a) they are no longer necessary to fulfil the purposes of our contractual relationship, (b) the data were unlawfully processed and outside of the purposes set out in detail herein, (c) deletion is required by law or (d) the date specified in term VII has elapsed.

You are also entitled to withdraw your consent (in whole or in part) to the collection and processing of your personal data by our company. In that case, you need to bear in mind that any withdrawal of consent does not in any way affect the legality of the processing up to the moment of withdrawal. Consequently, you can freely withdraw any or all consent given at any time by submitting your written request to the email address provided below in term “IX. How can you contact us?” If consent is withdrawn, we will take reasonable measures to inform third-party processors who have processed the data.

IX. How can you contact us?

For more information or clarifications about the policy our company follows to protect your personal data, please contact the Aegean Airlines DPO: Marios Menexiadis, email: dpo@aegeanair.com or privacy@aegeanair.com, Postal address: 31 Viltanioti St., Kifissia, 14564 Athens, Greece. We will be happy to assist you.